Do I need pet insurance?
Your pets are precious and you want to protect them from harm and look after them the best way possible. No matter how much love and care we provide, accidents and illness are beyond our control. Pet Insurance can take the worry out of paying pet health care bills when the unexpected happens. With some procedures and illnesses now costing in the thousands for specialist treatment, this can certainly lead to substantial savings.
We would recommend that you organise pet insurance when your pet is as young as possible, most policies can be taken out from 8 weeks of age. Any condition which is already present prior to taking out the insurance policy will not be covered. There are also exclusions on taking out policies on older animals. Don’t wait until it is too late.
How do I get pet insurance?
There are many companies that provide pet insurance and many different policy options for each. We highly recommend doing research to find what policy and company best suits you and your pet. Some companies only offer accident, illness and injury cover while others cover basic preventative care such as consultations and vaccinations.
How can I make a claim?
Do you hate filling in paperwork and scanning invoices every time you have to make a claim? Worry no more, as we have a new system whereby we can submit the entire claim (including veterinary consultation notes and invoices) for you! Just let us know your policy number and we can set up a claim system. All we need is your permission to submit a claim after a visit, we cannot submit claims without you directly requesting it.
Please note: RACQ and PetPlan do not offer claims within this system currently. Claims must be submitted with the claim forms found online. We can provide veterinary consultation notes directly to these companies.